Make It Clear™ Academy Terms of Use

Effective Date: July 14, 2026
Last Updated: July 14, 2026

Welcome to Make It Clear™ Academy.

These Terms of Use (“Terms”) govern your access to and use of the Make It Clear™ Academy website, learning platform, courses, certification programs, memberships, digital downloads, webinars, communities, assessments, consulting resources, and related products or services collectively referred to as the “Services.”

Make It Clear™ Academy is operated by [BrighterCogs LLC] (“Make It Clear Academy,” “we,” “our,” or “us”).

By visiting our website, creating an account, enrolling in a course, purchasing a product or service, or accessing Academy materials, you agree to these Terms and our Privacy Policy.

If you do not agree to these Terms, do not access or use the Services.

1. Eligibility

The Services are intended primarily for adult educators, administrators, school communication professionals, business owners, organizational representatives, and other professional learners.

You must be at least 18 years old or the age of legal majority in your jurisdiction to independently purchase a course, membership, certification program, or other service.

Individuals under 18 may use the Services only with the authorization and supervision of a parent, legal guardian, school, employer, or other authorized adult.

By creating an account or making a purchase, you represent that:

• The information you provide is accurate and complete.

• You are legally able to enter into this agreement.

• You are authorized to use the selected payment method.

• You have authority to make the purchase on behalf of an organization when purchasing for a school, district, company, nonprofit, or other entity.

2. Account Registration and Security

Certain Services require an account.

You agree to:

• Provide accurate and current account information.

• Maintain the confidentiality of your username and password.

• Restrict unauthorized access to your account.

• Notify us promptly if you suspect unauthorized access or account misuse.

• Accept responsibility for activity conducted through your account.

Accounts are issued to the individual or organization identified during registration. Unless a group, campus, or district license expressly permits shared access, login credentials may not be shared with another person.

We may suspend or terminate accounts that contain inaccurate information, are used by unauthorized individuals, or violate these Terms.

3. Educational Purpose and No Legal Advice

Make It Clear™ Academy provides professional learning, educational information, examples, tools, templates, and practical guidance concerning accessibility, communications, document preparation, regulatory awareness, and related subjects.

Academy content is provided for general educational and informational purposes only. It is not legal advice and does not create an attorney-client, consultant-client, or other fiduciary relationship.

Laws, regulations, accessibility standards, agency guidance, platform features, and technical requirements may change. Although we make reasonable efforts to provide accurate and useful information, we do not guarantee that every course, template, checklist, demonstration, or recommendation will satisfy every legal or regulatory requirement in every situation.

Participants and organizations remain responsible for:

• Reviewing the requirements that apply to their specific organization.

• Consulting qualified legal counsel when legal advice is needed.

• Evaluating documents, websites, communications, and technology before publication.

• Maintaining appropriate internal compliance procedures.

• Making final decisions concerning accessibility, legal compliance, procurement, and risk.

Completion of a Make It Clear™ Academy course does not guarantee that a person or organization is fully compliant with any law, regulation, standard, or policy.

4. Course and Certification Information

Course descriptions, learning objectives, estimated completion times, assessment requirements, renewal periods, and certificate criteria will be displayed on the applicable course or program page.

To earn a course-completion certificate or Make It Clear™ credential, you may be required to:

• Complete designated lessons or modules.

• Pass quizzes or assessments.

• Submit assignments or acknowledgments.

• Complete an evaluation or survey.

• Meet an established passing score.

• Satisfy attendance or participation requirements.

• Complete the program within a designated timeframe.

Certificates and micro-certifications issued by Make It Clear™ Academy are proprietary professional-learning credentials. Unless expressly stated otherwise, they are not licenses issued by a governmental agency, professional licensing board, university, or accrediting organization.

We may verify whether an individual has earned a credential when the individual requests verification or provides authorization for verification.

We may revoke or invalidate a certificate or credential obtained through fraud, unauthorized collaboration, identity misrepresentation, assessment misconduct, or other violation of these Terms.

5. Course Access

The duration of course access will be stated on the applicable enrollment or sales page.

Access may be provided for:

• A specified number of days or months.

• The duration of an active membership or subscription.

• A defined academic or contract year.

• Another period stated at the time of purchase.

“Lifetime access,” when expressly offered, means access for as long as the applicable course remains available through Make It Clear™ Academy. It does not mean the lifetime of the purchaser, the instructor, the company, or the technology platform.

We may update, reorganize, replace, retire, or discontinue course content when reasonably necessary. When practical, we will provide notice before permanently removing material from an active paid program.

Course access is personal to the registered learner unless an organizational agreement states otherwise.

6. Individual, Campus, and District Licenses

An individual enrollment permits access by one named learner.

Campus, district, organizational, or team licenses may include access for a specified number of users, locations, campuses, departments, or employees. The applicable proposal, invoice, order form, service agreement, or sales page will define the scope of the license.

Organizations may not exceed the number of authorized users or distribute course materials beyond the approved license.

Unless expressly included in a written agreement, purchasing a course does not grant permission to:

• Upload the course to an internal learning-management system.

• Record or rebroadcast Academy instruction.

• Conduct train-the-trainer sessions using Academy materials.

• Distribute templates or downloads throughout an organization.

• Remove Make It Clear™ branding or copyright notices.

• Resell or sublicense Academy content.

• Create derivative training based substantially on Academy materials.

Expanded organizational, train-the-trainer, or internal distribution rights require written authorization from Make It Clear™ Academy.

7. Purchases and Payment

Prices will be displayed on the applicable sales page, proposal, invoice, or order form.

You agree to pay all amounts associated with your purchase, including applicable taxes and clearly disclosed fees.

Payments may be processed by Thinkific Payments, Stripe, PayPal, or another third-party payment provider. Your use of a payment provider may also be governed by that provider’s terms and privacy practices.

We do not guarantee that every payment method will always be available.

When an organization uses a purchase order, invoice, or other approved payment arrangement, payment is due according to the terms stated on the applicable invoice or agreement.

Course access, certificates, account services, or organizational licenses may be suspended when payment is overdue, reversed, disputed, or declined.

8. Memberships, Subscriptions, and Automatic Renewal

Some Services may be offered through a monthly, annual, or other recurring membership or subscription.

Before you complete a recurring purchase, the applicable sales or checkout page will identify:

• The amount you will be charged.

• The frequency of the charge.

• Whether the subscription renews automatically.

• The applicable trial period, when offered.

• How to cancel the subscription.

• Any material conditions affecting cancellation or access.

By purchasing a recurring plan, you authorize the applicable payment provider to charge your selected payment method at the stated interval until the subscription is canceled.

You may cancel a subscription through your account settings or by contacting [insert support email].

Unless otherwise stated, cancellation stops future renewal charges but does not automatically provide a refund for amounts already paid. Access may continue through the end of the current paid billing period.

Removing a payment method, failing to use the Services, or abandoning an account does not necessarily cancel an active subscription.

We may change subscription pricing upon advance notice. Price changes will apply no earlier than the next applicable renewal period, subject to applicable law.

9. Refunds and Cancellations

Purchases are subject to the Make It Clear™ Academy Refund Policy posted on our website and any specific refund terms displayed on the applicable sales page, proposal, invoice, or order form.

Except where required by law or expressly stated in the Refund Policy:

• Digital downloads may become nonrefundable once accessed or downloaded.

• Completed courses or issued certificates may not qualify for refunds.

• Missed live sessions may not qualify for refunds when a recording or alternative access is provided.

• Membership fees already charged may be nonrefundable.

• Organizational purchases may be subject to separate cancellation terms.

• Customized services, audits, consulting, private training, or cohort programs may require nonrefundable deposits.

When a specific written agreement conflicts with the general Refund Policy, the terms of the specific agreement will control for that purchase.

10. Intellectual Property

The website, courses, videos, audio recordings, presentations, graphics, templates, checklists, frameworks, assessments, downloads, logos, certificates, written materials, branding, and other Academy content are owned by or licensed to Make It Clear™ Academy and are protected by applicable intellectual-property laws.

This includes, where applicable:

• Make It Clear™ Academy

• Make It Clear™

• CLEAR Foundations™

• Academy course names and pathways

• Proprietary frameworks, models, processes, and terminology

• Certification and credential designs

• Training slides and facilitator materials

• Worksheets, templates, tools, and checklists

Your purchase provides a limited, revocable, nonexclusive, nontransferable license to access and use the purchased materials for the personal or internal professional purposes authorized by your enrollment.

You may not, without prior written permission:

• Copy, reproduce, republish, or distribute Academy content.

• Share downloads with individuals who are not enrolled or licensed.

• Record, photograph, screen-capture, or rebroadcast course content.

• Sell, license, sublicense, or commercially exploit Academy materials.

• Upload materials to shared drives, websites, repositories, or learning-management systems.

• Translate, adapt, modify, or create derivative training materials.

• Use Academy content to build or train a competing course, certification, product, service, or artificial-intelligence system.

• Remove copyright, trademark, attribution, or proprietary notices.

• Present Academy materials as your own work.

• Use Academy logos or credential marks in a misleading manner.

Permission to use one item does not constitute permission to use other Academy content.

11. Acceptable Use

You agree not to use the Services to:

• Violate any law, regulation, court order, or third-party right.

• Harass, threaten, discriminate against, or impersonate another person.

• Upload malicious software, viruses, or harmful code.

• Attempt to bypass security or access restrictions.

• Scrape, harvest, mine, or automatically extract course content or user data.

• Disrupt the website, learning platform, community, or other users.

• Share false, misleading, defamatory, unlawful, or infringing content.

• Submit confidential information without authorization.

• Obtain answers to assessments through dishonest or unauthorized means.

• Use another learner’s account or allow another person to complete work under your identity.

• Use Academy materials to misrepresent your qualifications, credentials, or affiliation.

We may investigate suspected misuse and take appropriate action, including removing content, suspending access, invalidating credentials, or terminating an account.

12. Student and Confidential Information

Users must not upload or disclose protected, confidential, or sensitive information through assignments, discussions, support requests, community posts, or course exercises unless specifically authorized and an appropriate written agreement is in place.

This includes:

• Personally identifiable student information

• Education records

• Medical or disability records

• Social Security numbers

• Financial-account information

• Passwords or authentication credentials

• Confidential employee information

• Unredacted legal or disciplinary records

• Information restricted by organizational policy

Documents used for practice should be fictional, de-identified, redacted, or otherwise properly authorized.

Make It Clear™ Academy is not responsible for confidential information voluntarily uploaded in violation of these Terms.

13. User Submissions and Community Participation

Certain Services may allow you to submit comments, assignments, questions, testimonials, documents, feedback, or other content.

You retain ownership of original content you submit. However, you grant Make It Clear™ Academy a limited license to host, store, reproduce, and display that content as reasonably necessary to operate the Services, provide feedback, maintain records, or deliver the program.

You represent that you have the right to submit the content and that it does not violate another person’s rights.

We will not publicly use your name, testimonial, image, logo, school, district, or organization for marketing purposes without appropriate permission.

Community spaces may be moderated. We may remove content or restrict participation when conduct is disruptive, unlawful, discriminatory, harassing, misleading, or inconsistent with the purpose of the Academy.

14. Accessibility and Accommodations

Make It Clear™ Academy is committed to providing an inclusive and accessible learning experience.

Individuals who encounter an accessibility barrier or need a reasonable accommodation may contact us at [insert accessibility or support email].

Please provide enough information for us to understand the barrier or requested accommodation. Do not include unnecessary confidential medical information.

We will make reasonable efforts to address reported accessibility barriers and accommodation requests. The availability and timing of a particular accommodation may depend on the nature of the request, the technology involved, and the format of the applicable content.

15. Third-Party Services and Links

The Services may rely on or link to third-party platforms, websites, applications, videos, resources, payment providers, webinar tools, scheduling tools, or software.

Third-party services are governed by their own terms, policies, accessibility practices, and security procedures.

We do not control and are not responsible for the availability, accuracy, content, accessibility, privacy, or practices of independent third-party services.

A link or reference to a third party does not necessarily constitute endorsement.

16. Service Availability and Changes

We may update, modify, suspend, or discontinue part of the Services when reasonably necessary for maintenance, security, legal compliance, technology changes, content improvement, or business operations.

We do not guarantee uninterrupted or error-free access. Temporary interruptions may result from maintenance, platform outages, internet failures, security incidents, or circumstances beyond our reasonable control.

We will make reasonable efforts to restore affected Services and communicate material disruptions when appropriate.

17. Disclaimer of Warranties

To the fullest extent permitted by law, the Services and Academy content are provided on an “as is” and “as available” basis.

We do not make warranties that:

• The Services will always be available, uninterrupted, or error-free.

• Every item of content will remain current indefinitely.

• Participation will result in a promotion, employment opportunity, contract, revenue increase, legal compliance determination, or other specific outcome.

• Completion of a course will satisfy every district, employer, licensing, accreditation, or governmental requirement.

• Use of a template or checklist will make a document, website, or organization fully compliant.

• Third-party tools or platforms will function in a particular manner.

Nothing in these Terms excludes a warranty or consumer right that cannot legally be excluded.

18. Limitation of Liability

To the fullest extent permitted by applicable law, Make It Clear™ Academy and its owners, employees, instructors, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the Services.

This includes losses associated with:

• Business interruption

• Loss of revenue or opportunity

• Loss or corruption of data

• Reliance on educational information

• Organizational compliance decisions

• Third-party services or platform failures

• Unauthorized account access caused by a user’s failure to secure login credentials

To the fullest extent permitted by law, our total liability arising from a particular purchase will not exceed the amount you paid directly to Make It Clear™ Academy for the product or service giving rise to the claim during the twelve months preceding the event that created the claim.

Some jurisdictions do not allow certain liability limitations, so portions of this section may not apply to you.

19. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Make It Clear™ Academy and its owners, employees, instructors, contractors, and affiliates from claims, losses, liabilities, damages, and reasonable expenses arising from:

• Your violation of these Terms.

• Your misuse of the Services.

• Your unauthorized sharing or reproduction of Academy content.

• Content you submit through the Services.

• Your violation of another person’s rights.

• Your organization’s use or implementation of Academy materials beyond the purchased license.

This obligation does not apply to claims caused solely by our own unlawful conduct.

20. Suspension and Termination

We may suspend or terminate access when we reasonably determine that a user has:

• Violated these Terms.

• Shared an account or course content without authorization.

• Engaged in fraud, misconduct, or assessment dishonesty.

• Failed to make required payment.

• Misused a certificate, credential, logo, or Academy mark.

• Threatened the security or operation of the Services.

• Engaged in abusive, harassing, discriminatory, or unlawful conduct.

When appropriate, we may provide notice and an opportunity to address the issue. Immediate suspension may occur when necessary to protect users, content, systems, or legal rights.

Termination for a material violation may result in the loss of course access without a refund, subject to applicable law and the terms of the Refund Policy.

Sections concerning intellectual property, payment obligations, disclaimers, limitations of liability, indemnification, and dispute resolution will survive termination.

21. Force Majeure

We will not be responsible for a delay or failure caused by circumstances beyond our reasonable control, including natural disasters, severe weather, public-health emergencies, acts of government, labor disruptions, war, civil unrest, internet failures, utility outages, cyberattacks, or third-party platform interruptions.

When a live event is affected, we may provide a rescheduled date, recording, substitute session, account credit, or another reasonable remedy.

22. Governing Law and Disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Before initiating formal legal action, you agree to contact us at [insert legal or support email] and make a good-faith effort to resolve the dispute informally.

Unless applicable law requires otherwise or the parties agree to another process, legal proceedings arising from these Terms will be brought in the appropriate state or federal court located in [insert county], Texas.

Nothing in this section prevents either party from seeking appropriate emergency or injunctive relief to protect intellectual-property, confidentiality, or security rights.

23. Changes to These Terms

We may update these Terms to reflect changes in our Services, business practices, technology, or legal obligations.

The updated Terms will be posted with a revised “Last Updated” date.

Material changes will apply prospectively. When appropriate, we may provide additional notice through the website, learning platform, account notification, or email.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those updated Terms. When legally required, we will request renewed consent.

24. Relationship to Other Agreements

These Terms work together with our:

• Privacy Policy

• Refund Policy

• Accessibility Statement

• Course-specific requirements

• Membership or subscription terms

• Proposals, invoices, purchase orders, and order forms

• District or organizational service agreements

When a signed contract, proposal, order form, or other specific written agreement conflicts with these general Terms, the specific written agreement will control for the applicable transaction.

25. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will remain in effect.

26. No Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision or any other provision later.

27. Entire Agreement

These Terms, together with the policies and agreements incorporated by reference, constitute the entire agreement between you and Make It Clear™ Academy concerning the general use of the Services.

28. Contact Information

Questions about these Terms may be directed to:

Make It Clear™ Academy
Operated by: [Legal Business Name]
Email: [Support or Legal Email]
Mailing Address: [Business Mailing Address]
Website: [Academy Website Address]

Please include “Terms of Use Question” in the subject line.