Make It Clear™ Academy Privacy Policy

Effective Date: July 14, 2026
Last Updated: July 14, 2026

Make It Clear™ Academy, operated by BrighterCogs LLC] (“Make It Clear Academy,” “we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, create an account, enroll in a course, purchase a product or service, participate in a certification program, or otherwise interact with Make It Clear™ Academy.

1. Information We Collect

We may collect the following categories of information:

Information You Provide

This may include:

• Your name

• Email address

• Telephone number

• Organization, school, campus, district, or employer

• Professional title or role

• Billing address

• Account username and password

• Course enrollment information

• Survey, quiz, assessment, or evaluation responses

• Certification and course-completion information

• Messages, questions, testimonials, or support requests

• Information submitted through forms, webinars, downloads, or consultations

Course and Learning Information

When you participate in a course or certification program, we may collect information regarding:

• Course progress

• Lesson completion

• Quiz or assessment scores

• Assignment submissions

• Certificates earned

• Discussion or community participation

• Feedback and survey responses

• Login and participation history

Payment Information

Payments may be processed through Thinkific Payments, Stripe, PayPal, or another authorized payment provider.

Make It Clear™ Academy generally does not directly receive or store your complete payment-card number. Payment providers process payment information according to their own privacy and security practices.

Information Collected Automatically

When you use our website or learning platform, certain information may be collected automatically, including:

• Internet Protocol address

• Browser and device type

• Operating system

• Pages or courses visited

• Date and time of access

• Referring website

• Login activity

• Website interactions

• Cookie and analytics information

2. How We Use Your Information

We may use personal information to:

• Create and manage your account

• Process course registrations and purchases

• Provide access to courses, resources, communities, and certification programs

• Track course progress and issue certificates

• Respond to questions and provide customer support

• Send account, enrollment, and transaction-related communications

• Deliver requested downloads, webinars, or resources

• Improve our courses, website, programs, and learner experience

• Conduct surveys and evaluate program effectiveness

• Maintain security and prevent fraudulent or unauthorized activity

• Comply with applicable legal, tax, accounting, and regulatory requirements

• Send promotional communications when permitted by law or when you have chosen to receive them

You may unsubscribe from promotional emails by using the unsubscribe link included in those communications. You may continue to receive necessary account, purchase, certification, or course-related communications.

3. How We Share Information

We may share information with trusted service providers that help us operate the Academy, including:

• Thinkific or another learning-management platform

• Payment processors

• Email and marketing-service providers

• Website hosting and domain providers

• Analytics providers

• Survey, webinar, form, and scheduling platforms

• Accounting, legal, and professional advisers

• Technology and customer-support providers

These providers may access information only as necessary to perform services on our behalf or as permitted under their own agreements and privacy policies.

We may also disclose information when reasonably necessary to:

• Comply with a law, regulation, court order, or legal process

• Protect the rights, property, safety, or security of Make It Clear™ Academy or others

• Investigate suspected fraud, misuse, or security incidents

• Complete a merger, sale, restructuring, or transfer of business assets

4. Selling and Targeted Advertising

Make It Clear™ Academy does not knowingly sell personal information for monetary compensation.

We may use analytics, advertising, or social-media technologies to understand website activity or promote our programs. Some privacy laws may define certain uses of these technologies as “sharing,” targeted advertising, or a “sale,” even when no money is exchanged.

Where required, we will provide an appropriate notice or method for users to opt out.

5. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, and similar technologies to:

• Keep users signed in

• Remember account and website preferences

• Measure website performance

• Understand how visitors interact with our content

• Improve courses and services

• Support advertising and promotional campaigns

You may manage cookies through your browser settings. Disabling certain cookies may affect website or course functionality.

6. Professional and Student Information

Make It Clear™ Academy provides professional learning and compliance education primarily for educators, administrators, communication professionals, organizations, and other adult learners.

Users should not upload confidential student records, personally identifiable student information, medical information, Social Security numbers, or other sensitive records when completing Academy exercises, assessments, discussions, or assignments.

Any sample documents used during training should be fictional, de-identified, or appropriately authorized.

7. Children’s Privacy

Make It Clear™ Academy is not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.

Accounts and purchases should be created or completed by adults or authorized organizational representatives.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it. A parent or legal guardian who believes a child has submitted information may contact us using the information listed below.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide Academy services

• Maintain course and certification records

• Fulfill the purposes described in this policy

• Resolve disputes

• Enforce agreements

• Meet legal, accounting, tax, and recordkeeping obligations

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, loss, misuse, or alteration.

However, no website, online platform, transmission method, or storage system can be guaranteed to be completely secure.

Users are responsible for protecting their passwords and should notify us if they suspect unauthorized access to their accounts.

10. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Obtain a copy of certain information

• Withdraw consent where processing is based on consent

• Opt out of promotional communications

• Opt out of certain targeted advertising or data-sharing activities

• Appeal a decision concerning a privacy request, where applicable

• Exercise your rights without unlawful discrimination

To submit a privacy request, contact us at [insert privacy email address].

We may need to verify your identity before completing certain requests. Some information may be retained when required by law or when necessary for legitimate business purposes.

11. Third-Party Websites and Services

Our website or courses may contain links to third-party websites, applications, resources, or services.

We are not responsible for the privacy, security, accessibility, or content practices of third parties. We encourage users to review the privacy policies of any third-party services they choose to use.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

The revised policy will be posted with an updated “Last Updated” date. Material changes may also be communicated through the website, learning platform, or email when appropriate.

13. Contact Us

For questions, concerns, or privacy requests, contact:

Make It Clear™ Academy
Operated by: [Legal Business Name]
Email: [Privacy or Support Email]
Mailing Address: [Business Mailing Address]
Website: [Academy Website Address]

Please include “Privacy Request” in the subject line of your message.